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Testimonials

Testimonials2018-12-12T18:34:14+00:00

Just had my security system installed by Jeffery C. Jeff went above and beyond to make sure my system was installed correctly. He ran into some issues w/the wiring in my house, but overcame the issue and made things work for both of us. He was very knowledgeable, thorough and professional. Very satisfied with his work at my home. The customer service I’ve had so far w/BSG has been Great. I feel we made a good choice going w/them and would recommend them to anyone interested. Keep up the good work guys!!!

Pete V

Mark the tech that installed our system was very helpful and professional. Highly recommend this company

Juan S

Mark with BSG came over to activate our security system. He was extremely knowledgeable about his product and answered all of our questions. His instructions regarding our security system were clear and concise. We highly recommend Mark. He also gave us tips on where the good eateries are and what to order, Lol! Overall, very happy with Mark’s services and we would definitely recommend him.

Michael C

Tracy Rios on your sales staff is a true professional and knows your business extremely well. She gets 5 out of 5 stars. Your service techs, Enrique Sanchez and Joe Gamboa are professional, experts in installation and extremely knowledgeable and courtesy. The install went very smoothly and they answered all my questions. They too get 5 out of 5 stars. Well done!

David L

Outstanding staff with excellent customer service and very knowledgeable. As a new home owner, my builder installed a BSG system, i called and spoke with Alice, who sold me on the coverage and the company… Johnny was great and met all our expectations. Even took the time to explain in detail how everything works key pad to computer to phone App . Thanks so much Alice, Johnny and the BSG team.

Guy D

Johnny Martinez is a credit to his profession. He is very knowledgeable , profesional and a very hard worker. I will highly recommend him and Builders system group.

Tom G

I had an installation today to set up my alarm system with BSG. I want to give 10 stars to Jonathan Martinez, my technician. He was courty, professional and did a superb job installing our equipment and he thoroughly reviewed all aspects and use of the equipment. If you have a install ask for him! I’m very pleased with the service I received.

Tommy D

We just had our BSG security system installation done by Johnny and he was so great. He was quick but still thoroughly explained everything. He was also extremely patient with my small children constantly needing my attention. I’m happy to have our system up and running and especially appreciative of such a great installation process. Alice set up the appointment etc and sold us on the system so easily. And again Johnny was exceptional! Thank you BSG. If this is any indication of how the monitoring will be, we are in great hands.

Laura D

I am absolutely ecstatic with this company. They have the best customer service and any time that I call them they are on top of it. My technician Malcolm was amazing and so accommodating when it came to times that he had to come to my home. I was so happy with them that I even got extra cameras that work absolutely great! I would recommend this company to anybody in fact I recommended it to my cousin who is also very happy with BSG.

Margaret H

Outstanding company with excellent customer service and very knowledgeable and thorough installers. Johnny was great and met all our expectations. Even took the time to explain in detail how everything works together for our home security system. Thanks so much Jennifer, Johnny and the BSG team.

Scott S

We had our BSG security system installed last month by the technician Johnny. He was very professional and proficient at what he does. He just works around you and was very patient in explaining how the system works. Very personable and appears genuine in ensuring his customers are satisfied. Great customer service, thank you Johnny!

Malee R

The service and installation process was easy and smooth. The technician, Jonathan Martinez was friendly, helpful and knowledgeable. Answered all my questions without hesitation. The products are also high quality and the app easy to use.

Jeff D

After 3 quotes from different security system we finally found the best one in town to fit my needs at unbeatable price!! Johnny was extraordinary the most honest and kind rep compared to the others. He walked me through the whole system from panel, app and website, no rush very patient. Can’t express how happy I am overall. Thank you so much BSG!

Karin M

Matthew did a great job installing our security system to include cameras, glass breaks, smoke & carbon monoxide detectors. He showed us how the entire system works and answered all our questions. Will definitely recommend BSG and Matthew to neigjbors.

Cherie K

Johnny provided excellent service! Was courteous and knowledgeable. Took the time to thoroughly explain the web interface & app and made sure I was comfortable accessing/using the system.

Cassie R

BSG I would recommend to anyone. The installation and service they offer has been incredible since we started with them last year. Mark W. is always there to answer any questions or concerns. The customer support group is always understanding and accomodates our busy schedule. Thanks guys!

J Ziedler

Jonathan Martinez did an outstanding and very thorough job of installing and explaining our alarm system and features tied to app. He was professional, curtious and patient! Highly recommend!

Chris M

Johnny did an outstanding job installing our security system with BSG. He made it very easy to understand the alarm system as well as guiding us through the app and website process. Highly recommend! ??

Cora C

I really like this company and Johnny was super helpful and patient with me explaining how to use the system, it is a friendly system super easy to use but the best part is the help you receive Thank you Johnny for all your help and support !!!

Dora S

Johnny was great! When he was done explaining everything to me, he asked if I had any questions. Surprisingly I had no questions at all. If you are wanting someone that knows what they are talking about call and ask Johnny.

Michael G

Johnny was professional and did an outstanding job reconnecting my system! Also while doing the job, he was training his counterpart Wilson Rodriguez. Great Job!!

Adrian D

I am absolutely ecstatic with this company. They have the best customer service and any time that I call them they are on top of it. My technician Malcolm was amazing and so accommodating when it came to times that he had to come to my home. I was so happy with them that I even got extra cameras that work absolutely great! I would recommend this company to anybody in fact I recommended it to my cousin who is also very happy with BSG.

Margaret H

Johnathan professional courteous and quick with install and lesson.

Patty W

Jon Martinez installed my GSM communicator and activated my alarm system. He was very professional and helpful in demonstrating and explaining the system operation.

Stan C

I was honored to get Johnny as my technician from BsG and he was very good, polite, helpful, knowledgeable and very professional.

Linda S

Johnny was awesome, he took great pains to get our system running properly.

Nancy H

Within a couple of days, BSG was able to locate the intercom speaker that we needed and get it installed. The technician was here when he said he would be, completed the installation, and double-checked his work before leaving. We appreciated their timeliness and attention to detail. Thank you, BSG!

Helene S

Ricky Bobby did an amazing job. I now know how to push my own button just the right way.

Erin W

Just had my system installed. I was very impressed with my sales rep, Hans and my installer, Matthew. My experience so far as been a positive one.

Gigi T

I have been using BSG for six years on homes ranging from 150K to 400K. Their work is always on time and is always done right the first time. Their consistency and attention detail is priceless in the home building industry. Great service combined with competitive pricing makes BSG one of the best trade partners I have ever done business with.

Brohn H

BSG has been great!! As a single mom with two young kids, I feel safe laying my head on the pillow each night knowing our home is protected. It gives me great confidence leaving my house everyday knowing if there is an emergency BSG is there for me. Thanks BSG!

Diane H

BSG has always been prompt and professional when it comes to my needs. They go out of their way to accomodate any special requests I have and really deliver what they promise.

Guy F

When we purchased our home it was pre-wired by BSG so all we had to do was call them. it was a no brainer. it made it easy for us and them to set up our theater room, to place flush mounted ceiling speakers throughout the house, and even have our security monitoring system serviced by them. they were very professional, very informative, and price competitive. i would highly recommend them to anyone for any job no matter how big or small.

The Maloufs

When we built our house this past Summer, I felt comfortable with 2 companies that provided verbal then written agreements upon request. BSG’s staff was very professional and was able to meet our deadlines on very short notice.

Martin B

BSG designed and installed the audio/video system in my new home 4 years ago, both indoor and outdoor. The staff from BSG were great. They were knowledgeable, friendly and very helpful in planning and getting the most out of our system, which has worked perfectly the whole time. I recently moved and BSG is doing my audio/video work again, plus I’m adding security monitoring with them. I always recommend BSG to anyone I know with home audio/video needs.

Geoff G

Johnny was very polite, thorough, and explained everything.

Moises V

We just had our BSG security system installation done by Johnny and he was so great. He was quick but still thoroughly explained everything. He was also extremely patient with my small children constantly needing my attention. I’m happy to have our system up and running and especially appreciative of such a great installation process. Alice set up the appointment etc and sold us on the system so easily. And again Johnny was exceptional! Thank you BSG. If this is any indication of how the monitoring will be, we are in great hands.

Laura D

Outstanding company with excellent customer service and very knowledgeable and thorough installers. Johnny was great and met all our expectations. Even took the time to explain in detail how everything works together for our home security system. Thanks so much Jennifer, Johnny and the BSG team.

Scott S

Great company to work with! Very professional! We love our new security system and home theater….not to mention the ability to use my iPhone to control everything! The technology that BSG offers is incredible! Thanks!

BSG Customer

OUR CUSTOMERS SAY IT BEST!

We love to hear feedback from our customers, and we’d like to share some of it with you! Below are just a handful of stories about the great experiences and wonderful relationships that we have gained by working together with our clients to provide them with the services that they need.

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San Antonio: 210-877-1222 | Austin: 512-213-4494

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Contact BSG:
sales@bsgtexas.com

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SAN ANTONIO OFFICE 12702 Cimarron Path San Antonio, Tx. 78249 210.877.1222
AUSTIN BRANCH 2201 Denton Drive, Suite 101 Austin, TX 78758 512.213.4494