Outstanding staff with excellent customer service and very knowledgeable. As a new home owner, my builder installed a BSG system, i called and spoke with Alice, who sold me on the coverage and the company… Johnny was great and met all our expectations. Even took the time to explain in detail how everything works key pad to computer to phone App . Thanks so much Alice, Johnny and the BSG team.

Guy D

Johnny Martinez is a credit to his profession. He is very knowledgeable , profesional and a very hard worker. I will highly recommend him and Builders system group.

Tom G

We just had our BSG security system installation done by Johnny and he was so great. He was quick but still thoroughly explained everything. He was also extremely patient with my small children constantly needing my attention. I’m happy to have our system up and running and especially appreciative of such a great installation process. Alice set up the appointment etc and sold us on the system so easily. And again Johnny was exceptional! Thank you BSG. If this is any indication of how the monitoring will be, we are in great hands.

Laura D
I had an installation today to set up my alarm system with BSG. I want to give 10 stars to Jonathan Martinez, my technician. He was courty, professional and did a superb job installing our equipment and he thoroughly reviewed all aspects and use of the equipment. If you have a install ask for him! I’m very pleased with the service I received.
Tommy D

Outstanding company with excellent customer service and very knowledgeable and thorough installers. Johnny was great and met all our expectations. Even took the time to explain in detail how everything works together for our home security system. Thanks so much Jennifer, Johnny and the BSG team.

Scott S

I am absolutely ecstatic with this company. They have the best customer service and any time that I call them they are on top of it. My technician Malcolm was amazing and so accommodating when it came to times that he had to come to my home. I was so happy with them that I even got extra cameras that work absolutely great! I would recommend this company to anybody in fact I recommended it to my cousin who is also very happy with BSG.

Margaret H

We had our BSG security system installed last month by the technician Johnny. He was very professional and proficient at what he does. He just works around you and was very patient in explaining how the system works. Very personable and appears genuine in ensuring his customers are satisfied. Great customer service, thank you Johnny!

Malee R

The service and installation process was easy and smooth. The technician, Jonathan Martinez was friendly, helpful and knowledgeable. Answered all my questions without hesitation. The products are also high quality and the app easy to use.

Jeff D

After 3 quotes from different security system we finally found the best one in town to fit my needs at unbeatable price!! Johnny was extraordinary the most honest and kind rep compared to the others. He walked me through the whole system from panel, app and website, no rush very patient. Can’t express how happy I am overall. Thank you so much BSG!

Karin M

Matthew did a great job installing our security system to include cameras, glass breaks, smoke & carbon monoxide detectors. He showed us how the entire system works and answered all our questions. Will definitely recommend BSG and Matthew to neigjbors.

Cherrie K.


We love to hear feedback from our customers, and we’d like to share some of it with you! Below are just a handful of stories about the great experiences and wonderful relationships that we have gained by working together with our clients to provide them with the services that they need.



San Antonio: 210-877-1222 | Austin: 512-213-4494